My bot isn't trading — what to check

Step-by-step checklist when your bot isn't executing trades.

Bot Not Trading — Checklist


Work through these checks in order:


1. Is your API key valid?

Go to Settings → API Keys and check the status badge:

  • 🟢 Connected — Key is working
  • 🔴 Expired/Invalid — Reconnect your key

    • 2. Is your bot enabled?

    Go to Settings → Bot and make sure the bot toggle is ON.


    3. Do you have sufficient balance?

    Check your exchange account balance. Your available balance must cover:

  • The configured budget amount
  • Exchange minimum order sizes (usually $5-10 per asset)

    • 4. Are assets configured?

    Go to Settings → Bot and verify at least one trading asset is selected.


    5. Has the budget been exhausted?

    If you've used your daily/cycle budget, the bot will wait for the next cycle.

    Check the dashboard for your remaining budget.


    6. Are there error notifications?

    Click the 🔔 bell icon in the top navigation. Recent errors will show details about why trades failed.


    7. Is the exchange online?

    Occasionally exchanges have maintenance windows. Check your exchange's status page.


    Still stuck?

    Submit a support ticket with:

  • Your exchange name
  • Screenshot of your bot settings
  • Any error messages from notifications
    • botnot tradingtroubleshootingchecklisterrors

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    My bot isn't trading — what to check — Help Center | Tradion