Contact us
We usually reply within 24 hours.
For support and inquiries, email us at support@tradion.app.
Frequently Asked Questions
Answers to the questions traders ask most before automating their strategy.
How does Tradion place trades?
Tradion monitors market conditions 24/7. When your dip criteria are met, we place buy orders using your exchange API keys—never storing your funds. You stay in full control and can pause or adjust at any time.
Can I cancel or change plans whenever I want?
Yes. Upgrades apply instantly; downgrades take effect after your current billing cycle. You can manage everything from the Settings page, including switching between monthly and annual billing.
Which exchanges and assets are supported?
We currently support Bybit spot for BTC, ETH, SOL, and other large-cap assets. Expert plans unlock the full list of pairs and priority access to new integrations.
Do I need to keep my computer running?
No. Tradion runs in the cloud and executes trades on your behalf. You can monitor trades from the dashboard or via Telegram alerts without leaving your device on.
Does Tradion take any fees from trades?
No. Tradion does not take a cut from your trades. We only charge via subscription plans. Your exchange may charge its usual trading fees, but Tradion does not add any extra fees on top.