Refund Policy

Refund Policy

We want you to have confidence trying Tradion. If you're not satisfied, our policy below explains how refunds work for subscription plans.

  • Tradion bills in advance for the selected billing cycle (monthly or annually). You can cancel anytime from Settings. Cancellation stops future renewals; access remains until the end of the paid period.
  • Partial-period refunds aren’t standard, but if you experience a billing error or service issue on our side, contact support within 14 days and we’ll review it fairly.
  • Email support@tradion.app with your account email, the issue, and any relevant details. We usually respond within 24 hours.
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At a glance

What this covers

Subscriptions

Tradion bills in advance for the selected billing cycle (monthly or annually). You can cancel anytime from Settings. Cancellation stops future renewals; access remains until the end of the paid period.

Refunds

Partial-period refunds aren’t standard, but if you experience a billing error or service issue on our side, contact support within 14 days and we’ll review it fairly.

How to request

Email support@tradion.app with your account email, the issue, and any relevant details. We usually respond within 24 hours.

Details

Subscriptions

Tradion bills in advance for the selected billing cycle (monthly or annually). You can cancel anytime from Settings. Cancellation stops future renewals; access remains until the end of the paid period.

Refunds

Partial-period refunds aren’t standard, but if you experience a billing error or service issue on our side, contact support within 14 days and we’ll review it fairly.

How to request

  • Email support@tradion.app with your account email, the issue, and any relevant details. We usually respond within 24 hours.
  • Include your account email and issue details. We typically respond within 24 hours.

Third‑party fees

Exchange trading fees are charged by your exchange and are not part of Tradion billing. Tradion does not take a cut from your trades.

Refund Policy - Tradion