Privacy Policy
Tradion (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and automated trading services (“Services”).
1. Information We Collect
- Account Data: Information such as your name, email address, and account credentials necessary to create and maintain your account.
- Exchange Connection Data: Encrypted API keys and related credentials you provide to connect your trading exchange account (e.g., Bybit). These keys are stored securely and never exposed client-side.
- Usage & Technical Data: Log data, IP address, device information, and activity metrics used to improve reliability, performance, and security.
2. How We Use Your Information
- Authenticate users and deliver the core Services.
- Process subscriptions and payments securely through third-party providers.
- Provide alerts and transactional notifications (e.g., Telegram or email updates).
- Monitor system performance and detect or prevent abuse or fraud.
3. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS/TLS) and at rest for sensitive credentials. However, no digital system is completely secure, and we cannot guarantee absolute protection. You use the Services at your own risk.
4. Data Sharing and Processors
We do not sell or rent your personal data. We share limited information only with trusted third parties that help operate our Services, such as hosting providers, payment processors, and communication platforms. These partners are contractually obligated to handle your data securely and in accordance with this Policy.
We may also disclose information if required by law or in response to valid legal requests from authorities.
5. Data Retention
We retain your information only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, or to object to certain processing activities. To make a privacy request, contact us at support@tradion.app. We may verify your identity before fulfilling your request.
7. International Data Transfers
If you access Tradion from outside our primary hosting region, your information may be transferred and processed in a country that may not offer the same level of data protection. We take reasonable steps to ensure such transfers comply with applicable laws.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational or legal changes. The “Last updated” date below indicates the most recent revision. Continued use of the Services after changes are posted constitutes acceptance of the revised Policy.
9. Contact
If you have questions or concerns about this Privacy Policy, contact us at support@tradion.app.
Last updated: 2025-11-04